» Registration

Our registration process requires some essential details for our system to work. We collect name, date of birth, e-mail, password and secret question. This information is vital to allow your NEOTRIAD.com account to work properly.

It is also requested that you express interest in receiving, or not receiving our newsletter, which contains articles, productivity tips and updates on our tools. The newsletter is sent fortnightly, with the possibility of undergoing changes in periodicity. Even if you choose to receive the newsletter, you can discontinue receiving it through the received e-mail itself.

For security reasons, we collect information on IP, Host, Date and Time. Ultimately, we can ask you to answer eventual questions about the services rendered, improvement suggestions and others.

» Personal Information

As to guarantee your security, all your information is stored in a databank under rigorous processes of security, authentication and storage.

Our servers are kept at a datacenter, with 24 hours a day monitoring, restricted access and camera monitoring, firewall systems, intrusion detection and antivirus.

As our service is a paid one, we do not need to advertise on-line or sell your e-mail to others with the intention of subsidizing our services. Consequently, we emphasize the commitment that your data will under no circumstances be commercialized to third parties or be accessed by our team, apart from those instances where there is the need for support or maintenance with your permission.

We do not have access to your registered passwords, as they are cryptographed and non-reversible.

In case you forget or lose your password, we can create a new one, with your authorization and request sent through the registered e-mail address itself. If there has been a change to the registered e-mail address, you must contact us through the support.

At any rate, no data transaction through the internet is 100% safe, so even though we take maximum care in protecting your information, we cannot promise or guarantee the security of the information during data transmission since it passes through different systems, which are not under our control.

Other people can intercept all messages being sent by you to other sites. When you send a message, you do it at your account and risk. After storing your information, we will do our best to keep it 100% secure.

We suggest that you always maintain your password to yourself and safe as well as close your browser when not using it.